At Bonjewel, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and make purchases. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: When you visit our website, make a purchase, or subscribe to our newsletter, we may collect personal details such as:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (credit card details, billing address)
    • Shipping information

  • Non-Personal Identification Information: We may also collect information that does not personally identify you, such as:

    • Browser type
    • IP address
    • Pages visited
    • Device type
    • Operating system

This information helps us improve your shopping experience, customize our services, and ensure our website functions correctly.

2. How We Use Your Information

We use your personal information in the following ways:

  • To Process Orders: We use the details you provide to process and fulfill your orders, including payment processing, shipping, and customer support.
  • To Improve Our Website: We analyze user behavior to enhance the functionality and user experience on our website.
  • To Communicate with You: We may contact you to send order confirmations, shipping updates, promotions, and newsletters (if you’ve subscribed).
  • To Secure Transactions: We use your payment details to process payments securely. Your payment information is encrypted and handled by trusted third-party payment gateways.
  • To Respond to Inquiries: We use your contact details to respond to customer service queries.

3. How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it:

  • Data Encryption: All sensitive information, such as payment details, is encrypted using secure socket layer (SSL) technology during transmission.
  • Secure Payment Gateways: We use trusted third-party payment processors to handle all financial transactions securely.
  • Access Controls: Access to personal data is restricted to authorized personnel only. We employ strict security protocols to ensure that your data is not exposed to unauthorized parties.

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business (e.g., shipping companies, payment processors, and email marketing platforms). These third parties are obligated to use your information only to perform services on our behalf and are prohibited from using it for other purposes.
  • Legal Compliance: If required by law or to comply with legal processes, we may disclose your information to law enforcement agencies or other authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic.

  • Cookies: Small text files that are placed on your device when you visit our site. Cookies help us remember your preferences and improve site functionality.
  • Web Beacons and Pixel Tags: These tools help us track user behavior on our website, such as which pages are viewed, how often, and for how long.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, this may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we have collected about you.
  • Correction: You may update or correct any inaccurate personal information.
  • Deletion: You have the right to request the deletion of your personal data, subject to legal obligations and our data retention policy.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the emails or contacting us directly.

To exercise any of these rights, please contact us at bonjewel.custcare@gmail.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or regulation. Once your data is no longer required, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, the updated version will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: